Responsible Gaming
Gaming Should Be Entertainment
At My Green Option, we believe that online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we offer fast payouts and exciting games, it's important to gamble responsibly and within your means.
Set a budget you can afford to lose, treat it as the cost of entertainment, and never chase losses by gambling more than planned.
Age Verification
Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). By accessing our site, you confirm that you meet the legal age requirement in your jurisdiction.
We are committed to preventing underage gambling and employ strict age verification measures during registration and account creation.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Neglecting work, school, or family responsibilities
- Gambling with money needed for essential expenses (rent, food, utilities)
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or depressed when unable to gamble
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Lying about the amount of time or money spent gambling
If you recognize any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Controls
My Green Option provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set a maximum amount you're willing to lose in a given time period
- Session Time Limits: Set time restrictions for your gaming sessions
- Reality Checks: Receive periodic reminders about how long and how much you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Pause: Take a break from gambling without closing your account
Access these tools through your account settings, or contact our customer support team for assistance in setting them up.
Support Organizations in Canada
If you're struggling with problem gambling, professional help is available. The following Canadian and international organizations offer confidential support:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian authority on responsible gambling with resources, research, and support information - Problem Gambling Services in Your Province:
- Ontario: ConnexOntario 1-866-531-2600
- British Columbia: Gambling Helpline 1-888-795-6111
- Alberta: Gambling Research Institute 1-403-428-2500
- Contact your provincial health authority for local resources
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free and confidential support services - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Take Action Today
If you believe you have a gambling problem, help is available and recovery is possible.
Don't wait for the problem to worsen. Reach out to one of the support organizations listed above, speak with a counselor, or contact your doctor. Many services are confidential, free, and available 24/7.
You can also:
- Call the Responsible Gambling Council at 1-800-668-8702 for referrals and support
- Use our self-exclusion tool to take a break from gaming
- Talk to someone you trust about your concerns
Your wellbeing is important to us. At My Green Option, we're committed to creating a safe and responsible gaming environment. If you need help, please don't hesitate to reach out.